Athelas

Athelas / History

History

Dec 2025-Mar 2026
March
16
Mon
Degraded availability
6:35 PM

The issue affecting Air and Insights has been resolved, and all services are operating normally.

10
Tue
Partial Outage
6:12 PM

Insights and Air experienced partial outages. Impact was mitigated within 10 minutes and services began operating normally again at 11:18 AM PT.

03
Tue
Partial Service Disruption for Insights and Air
6:14 PM

The service disruption issue has been fully resolved, and all impacted services are functioning normally.

February
12
Thu
Prior Authorizations Page and Progress Note Alerting on Air Calendar Unavailable
1:27 AM

All functionality to progress note alerting on the calendar and the prior authorizations page have been restored

January
26
Mon
Login via MFA Degraded
9:52 PM

The issue has been resolved, and all authentication services are operating normally.

24
Sat
Database Maintenance (Scheduled for 9-9:30pm)
4:53 AM

DB maintenance is over and were back online

06
Tue
Degraded Performance
4:51 AM

The performance issue has been resolved, and all services are operating normally.

December
No incidents reported
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