The service disruption issue has been fully resolved, and all impacted services are functioning normally.
The visit note issue has been resolved, and all services are operating as expected.
Maintenance has completed
Auth and login across Air and Insights has been fully restored.
The issue has been resolved, and all authentication services are operating normally.
The performance issue has been resolved, and all services are operating normally.
The third-party provider has resolved the issue and all services are operating normally.
We identified an issue causing the service disruption. As of 10:18 AM PT, normal service behavior has been restored. We are monitoring to ensure complete resolution.
The issue affecting Air and Insights has been resolved, and all services are operating normally.
Insights and Air experienced partial outages. Impact was mitigated within 10 minutes and services began operating normally again at 11:18 AM PT.
All functionality to progress note alerting on the calendar and the prior authorizations page have been restored
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