This issue has been resolved. AI Visit Summaries are being generated normally again, and summaries for today's appointments are being filled in now. Some may take a few more hours to appear. AI Scribe recording, note generation, and the rest of Air were not affected.
Resolved
This issue has been resolved. AI Visit Summaries are being generated normally again, and summaries for today's appointments are being filled in now. Some may take a few more hours to appear. AI Scribe recording, note generation, and the rest of Air were not affected.
Monitoring
We've rolled out a fix, and AI Visit Summaries for today's appointments are now being generated. They should start showing up shortly. AI Scribe recording, note generation, and the rest of Air are working normally.
Investigating
AI Visit Summaries for today's appointments are not being generated. AI Scribe recording, note generation, and the rest of Air are working normally.
We've identified the cause and are rolling out a fix. Once it's in place, we'll generate the missing summaries for today's appointments. No action is needed on your end.
We'll post another update once summaries are available again.