Degraded Performance for Insights

Resolved·Degraded performance

The performance issue has been resolved, and all services are operating normally. Currently the following actions/pages will be unavailable: Prior Authorizations Reports Page and Prior Authorizations Reports Download Functionality

Mon, Jun 8, 2026, 05:28 PM

(2 weeks ago)

·

Affected components

Jun 8, 2026, 04:31 PM

04:38 PM

Updates

Resolved

The performance issue has been resolved, and all services are operating normally. Currently the following actions/pages will be unavailable: Prior Authorizations Reports Page and Prior Authorizations Reports Download Functionality

Mon, Jun 8, 2026, 05:28 PM

Monitoring

Mitigations have been applied and performance is improving. We are monitoring system behavior to confirm full recovery.
Currently the following actions/pages will be unavailable: Prior Authorizations Reports Page and Prior Authorizations Reports Download Functionality

Mon, Jun 8, 2026, 04:39 PM(48 minutes earlier)

Resolved

Mitigations have been applied and performance is improving. We are monitoring system behavior to confirm full recovery.
Currently the following actions/pages will be unavailable: Prior Authorizations Reports Page and Prior Authorizations Reports Download Functionality

Mon, Jun 8, 2026, 04:38 PM

Monitoring

Mitigations have been applied and performance is improving. We are monitoring system behavior to confirm full recovery.

Mon, Jun 8, 2026, 04:31 PM