Investigating

2026-03-30T22:08:30.558Z

Status: Investigating

We are investigating reports of degraded performance affecting portions of the platform. Our teams are analyzing metrics to determine the scope and cause.

Affected components

Faxing (Degraded performance)

Prescriptions (Degraded performance)

Inbox (Degraded performance)

Charting (Degraded performance)

Payments (Degraded performance)

Tasking (Degraded performance)

Coverage Detection (Degraded performance)

Calendar (Degraded performance)

Extractions (Degraded performance)

Reporting (Degraded performance)

Messaging (Degraded performance)

Claims Page (Degraded performance)

Kiosk (Degraded performance)

AI Scribe (Degraded performance)

Kiosk (Degraded performance)

Eligibility (Degraded performance)

Authentication (Degraded performance)

AI Assisstant (Degraded performance)

Patient Profile (Degraded performance)

Preferences (Degraded performance)

Tasks (Degraded performance)

Authentication (Degraded performance)

Claim Submissions (Degraded performance)

Posting (Degraded performance)

Patient Responsibility (Degraded performance)

Appointments (Degraded performance)

AI Assistant (Degraded performance)

Patient Workflows (Degraded performance)

Patient Portal (Degraded performance)

Deposit Matching (Degraded performance)

Orders (Degraded performance)